Expanding Into Building Security Services: A Guide for Security Companies

As a security company, diversifying your service offerings is key to continued growth and success. One area that presents significant opportunities is building security services. By providing dedicated security personnel and solutions for residential, commercial, and industrial properties, you can tap into a steady stream of recurring revenue. In this comprehensive guide, we'll explore the benefits of adding building security services, what's involved in getting started, and operational considerations to ensure a smooth expansion. Let's dive in!

The Benefits of Building Security Services

There are numerous advantages to offering building security as part of your service portfolio:

Recurring Revenue Streams‍

Unlike one-off event security or short-term site protection, building security typically involves long-term contracts. This translates into predictable, recurring monthly income for your business.

Cross-Selling Opportunities‍

When you have an established presence at a property, it opens the door to cross-selling additional services like mobile patrols, access control systems, video surveillance monitoring, and more.

Stable Income Source‍

The demand for building security tends to be relatively stable, even during economic downturns. Properties still need protection, making this a reliable revenue source.

Bundled Service Offerings‍

You can create comprehensive security packages tailored to different property types, bundling services like manned guarding, patrols, alarm response, visitor management, and more.

Getting Started with Building Security

If you're convinced of the potential, here are the key steps to begin offering building security services:

Assess Current Capabilities‍

Take stock of your existing resources – staffing levels, training programs, equipment, licenses/permits, and operational capacity. This will help identify any gaps to fill.

Research the Local Market‍

Understand the demand for building security in your area, the types of properties requiring these services, and the competitive landscape. This market intelligence will inform your service offerings and pricing.

Develop Service Packages‍

Create tailored security packages for different property types like residential communities, office buildings, industrial facilities, etc. Clearly define service scope, staffing levels, technology used, and pricing models (e.g., hourly rates, monthly fees).

Obtain Necessary Certifications‍

Depending on your location, you may need additional certifications or permits to legally provide building security services. Research the requirements and ensure compliance.

Market Your New Offerings‍

Spread awareness through your website, proposals to property managers, networking events, online advertising, and other marketing channels. Highlight your expertise and the benefits you offer.

Operational Considerations

As you expand into building security, there are several operational aspects to keep in mind:

Staffing and Scheduling‍

You'll need efficient processes for scheduling security officer shifts across multiple building sites, ensuring adequate coverage at all times.

Consistent Training and Protocols‍

All security personnel assigned to buildings must undergo comprehensive training on your standard operating procedures, reporting protocols, customer service standards, and more. Consistency is key.

Technology Adoption‍

Invest in tools like guard tour tracking systems, integrated incident reporting software, and visitor management platforms to enhance operational efficiency and provide data-driven services.

Risk Management‍

Operating on third-party properties increases liability exposure. Review your insurance coverage, develop robust risk management protocols, and consider additional policies if needed.‍

Performance Monitoring‍

Implement processes to regularly evaluate service quality, responsiveness, and client satisfaction. This feedback loop will help you continuously improve.

Pricing Models‍

Determine competitive yet profitable pricing models based on factors like service scope, property size/type, staffing requirements, and technology deployed. Consider hourly rates, monthly fees, or a combination.

By carefully planning your expansion into building security services, you can diversify your revenue streams, tap into recurring income sources, and strengthen your market position. As with any new venture, there will be challenges, but the potential rewards make it a strategic growth opportunity worth pursuing.